- Business Hours Monday – Friday: 9:00 AM – 5:00 PM
- Call (925) 314 - 9700
- Mail Us sales@ewebsiteservices.com
Frequently Asked Questions
It is a web application built with the power of a database and scripting languages that gives an easy to use control panel that allows the administration or anyone given a username and password to make changes to the website without prior knowledge of web development, scripting, or website design.
Domain names are registered from a company for a yearly price. You can start here.
You can contact us at info@ewebsiteservices.com to get more information. We will have a Project Manager contact you as soon as possible.
At this time, we are not offering a promotion package. Web site promotion to search engines has not proven itself to be a viable opportunity for merchants. It sometimes costs lots of money and you get fairly little return on your efforts. Web sites will basically promote themselves through the search engines, however, we will offer information on how to promote your own site and what to do to add your web site to search engines.
At this time, we are not offering a promotion package. Web site promotion to search engines has not proven itself to be a viable opportunity for merchants. It sometimes costs lots of money and you get fairly little return on your efforts. Web sites will basically promote themselves through the search engines, however, we will offer information on how to promote your own site and what to do to add your web site to search engines.
FQA
Will eWebsite Services help with training or information on setting up and using the e-mail autoresponders, forwarding, and other features?
Yes, we can offer you the capability to host just your e-commerce solution with us. This will allow you to have your web site hosted elsewhere and link to your shopping cart on our servers.
Our hosting packages carry a 30-day money back guarantee. This guarantee does not include any applicable setup fees.
You can visit Network Solutions at http://www.networksolutions.com and view their WhoIs search, or, you can click here to perform your own search within our support pages.
E-Paynow.com’se Website Services will order and pay for your domain name initially, through our ICANN Accredited Registrar. You will be billed by E-Paynow.com’s eWebsite Services for your initial registration and any subsequent billing will be mailed directly to your billing address from Network Solutions. Future payments on this domain name are the responsibility of the merchant. Late payments or a failure to pay your domain name bill will cause an interruption of your service.
E-Paynow.com’s eWebsite Services will not host adult web sites. Please see our Terms of Use policy for more information.
We charge a $10 labor fee for a domain transfer. This transfer can be initiated by us and has to be authorized by the Administrative Contact that is on file with the domain name authority.
Yes. E-Paynow.com’s Website Services offers “true” domain hosting. You may access your web site by either typing http://www.yourdomain.com or by typing http://yourdomain.com. Either one will work.
Your account will be processed immediately upon receipt of your order. It will take approximately one business day to set up the servers and register your domain name. You will receive an e-mail with your logon information, including your username, password, and IP address. It will take approximately 72 hours for your domain name to propogate throughout the Internet, therefore, during initial uploads and testing, you will need to access your web site via the Internet Protocol (IP) address. (Example: http://38.193.193.180).
Yes, they are always connected and monitored.
Yes, you can use these programming/scripting languages. We offer the ability to use PHP, DHTML, JavaScript, J-Script, DirectX, and several others.
Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the public and we encourage our customers to utilize this medium to promote their businesses.
You may pay for your account via Credit Card or by automatic draft on a monthly basis.
Disk space is alotted based on the hosting package you select. Additional megabytes of space can be purchased on an a la carte basis. For full details, see our Pricing Page.
Follow this link to our FTP information page. This will explain to you how to go about downloading and using an FTP client software package to upload your web site pages to our system. If you are using Adobe Dreamweaver, you can connect to our servers via that program as well.
Yes, we offer Adobe Dreamweaver extensions at no additional cost, although most of our websites have Content Mangement Systems installed so external applications aren’t necessary.
Yes, it is. Depending on which package you have an e-mail account or accounts will be included. This system is a web based e-mail system that allows the user to manage their own e-mail accounts via a web browser. This can also be used as a POP3 e-mail account and connected to via Outlook, Outlook Express, or any other e-mail system.
An e-mail alias allows the setup of an e-mail address such as support@yourdomain.com. Any e-mail sent to that address can be forwarded or aliased to another e-mail address or multiple e-mail addresses. Depending on the hosting package purchased, you will have unlimited e-mail aliasing.
Only the “home” page of your site must be named something specific. Since our servers are Windows NT based, the “home” page must be called INDEX.HTM, INDEX.HTML, or INDEX.PHP. All of your other pages can be named whatever you desire as long as you link directly to those filenames. All file extensions should either be .HTM, .HTML, or .PHP depending on how the page is developed. No, these filenames are not case sensitive.
Yes, our systems utilize Secure Socket Layer encryption for our e-commerce servers. This allows the transmission of payment data to and from your customer to our processing center via an encrypted connection. This is a totally secure connection.
We will provide one free CD backup of your site upon request and each subsequent request will be $5.
We do move clients according to demand. We keep the peak CPU load below 50% on all machines. The exact amount of sites on each server varies greatly based on demand per site.
We back up our servers daily at approximately 10:00pm CST.
NO, NEVER! “Spamming” is a violation of our Terms of Use and service agreements. There are legal and ethical issues involved in mass mailings of unsolicited e-mail. Any user of our services that sends a large number of unsolicited e-mails will have their accounts closed within 24 hours with no notice and no refunds.
Yes, our servers support Flash.
Yes, membership is based on a “per domain” basis.
